Privacy policies

Data usage and processing

Thank you for visiting our website and for your interest in our services.

The protection of your personal data during the whole process is very important to us. Please see the information below regarding the nature, scope and purpose of the collection and use of personal data.

Collection and processing of personal data

You can use our website without disclosing your personal data. No personal data is collected through our website without your consent.

Personal data is collected when you provide us with this information voluntarily. Your personal data will only be stored by us if you voluntarily specified this during the order process. The collected data will strictly be used for specific purposes.

During the online order and confirmation process, the IP address and time are detected for record purposes.

Use and disclosure of personal data

We use stored customer data solely for the purpose of account administration or for processing the contract concluded with you.

Your personal data is not passed on to third parties unless we are required to do so by law.

Data collection when you visit our websites

Every time a user visits our website, specific data is temporarily stored and processed by our web servers in a log file. In order to comply with data protection requirements, the associated IP address is anonymised prior to the storage of records. The following data is stored in a log file each time you access our web pages:

  • anonymised IP address of the requesting computer
  • date and time of visit
  • browser type, version and operating system used
  • sub-pages visited by the user
  • referrer URL: the website from which the user visited us

This information is evaluated for statistical purposes and deleted after a specified period. This data cannot be attributed to any individual. This data is not compiled with other data sources. The data collected during visits to our webpages is not used for any other purpose nor is it disclosed to third parties.

Use of cookies

In order to extend the scope of our website's operation and make it more comfortable for you to navigate, we use 'cookies'.

Cookies are small text files that are stored by the browser on your computer. They do not damage your computer, nor do they contain viruses. You can prevent cookies from being stored on your computer by selecting the appropriate settings in your browser; however, the functionality of our services could be restricted as a result.

Most of the cookies we use are 'session cookies,' for example when logging in. These are automatically deleted after your visit.

Google Analytics web analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ('Google'). Google Analytics uses cookies, which are text files stored on your computer, to facilitate an analysis of how you use the site. The information generated by the cookie about your use of the website (including your IP address, but anonymised using the '_anonymizeIp ()' method so that it can no longer be assigned to a connection) is sent to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators and provide other services related to website and internet usage. Google may also transfer this information to third parties where this is permitted by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you agree to the processing of data obtained about you by Google in the manner described above and for the aforementioned purpose.

You can object to the collection of data by Google Analytics with effect for the future by installing a deactivation add-on for your browser. » Download here

Google AdWords & conversion tracking

To measure the success of our Google AdWords campaigns, we use the conversion tracking process by Google. If you access our website via a Google advert, a cookie is placed by Google which logs the process for statistical purposes.

This website also uses Google Remarketing, a service for displaying ads on the internet. For this purpose, information about your surfing behaviour during your visit to our website is collected in anonymous form and by using 'cookie' text files stored on your computer. Based on the information stored in the cookie, third-party providers, including Google, place ads on sites on the internet. You can disable this use of cookies by Google by clicking on the following link on advertising: Google advertising link..

More information on this technology of Google can be found in Google's Privacy Policy.

Bing Ads advertising

We also use the online advertising programme, Bing Ads. A cookie for conversion tracking is created when you click on our advert placed with Microsoft (Bing/Yahoo).

More information on this is available in Microsoft's Privacy Statement.

Facebook plug-in (2-click method)

If you do not want Facebook to collect information about you via our website or to link it to your user data stored by Facebook, do NOT select the relevant box on the websites.

Programmes (plug-in) from the social network, Facebook, are included on our website. These are operated exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The plug-ins are identified on our website through the Facebook logo or the addition 'Like/Recommend'. When visiting one of our websites which contains such a plug-in, your browser directly connects to the Facebook server, which in turn transmits the content of the plug-ins to your browser which integrates it into the website displayed. The information that you visited our website is thereby forwarded to Facebook. If you are logged into your personal Facebook account during your visit to our website, Facebook can assign the website visit to that account. By interacting with plug-ins, for example, by clicking the 'Like' button or leaving a comment, the corresponding information is transmitted directly to Facebook and stored there.

For information regarding the purpose and scope of data collection by Facebook, the further processing of it by Facebook and the use of your data as well as your rights in this respect and settings options for protecting your privacy, please refer to Facebook's Data Use Policy.

Google Plus +1 button (2-click method)

If you are a Google Plus member and do not want Google to collect information about you via our website or associate it to your user data stored by Google, do NOT select the relevant boxes in the articles.

Our website uses the '+1' button from the social network, Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ('Google'). The plugins are identifiable by the '+1' symbol on a white or coloured background.

When you visit one of our website pages that contains such a symbol, your browser forms a direct connection to the Google servers. The contents of the '+1' button is transmitted from Google directly to your browser which embeds it into the website. We therefore have no influence on the extent of the data that Google collects via the button.

For information regarding the purpose and scope of the data collection, the further processing of it and the use of your data by Google as well as your rights in this respect and the settings options for protecting your privacy, please refer to Google's privacy policies.

Twitter plug-in (2-click method)

If you do not want Twitter to collects information about you via our website or link it to your data stored on Twitter, do NOT select the relevant button on the pages.

Our website uses social plug-ins of the social network, ('Twitter'). Twitter is operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.

When activating the integrated plug-ins, Twitter receives information about your IP address and which of our website's pages you accessed. If you are logged into Twitter at the same time, Twitter can attribute your visit to your Twitter account. If you press the Twitter button, the corresponding data is sent directly from your browser to Twitter and stored there.

For more information on the collection and use of data by Twitter, your rights and ways to protect your privacy, please see Twitter's Privacy Policy.

Right to information

You always have the right to obtain information regarding the data stored about you and the purpose of storage. Upon written request, we will inform you about what data we have stored about you.

Your trust is important to us. We are therefore available at any time to answer questions regarding the processing of your personal data. If you have any questions that this privacy statement could not answer for you, or if you wish to receive more information, just contact us.

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