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Privacy policies

Data collection, usage and processing


EU General Data Protection Regulation (GDPR)

stream24 Webcasting KG, hereinafter referred to as stream24, secures hosting of in-house websites as well as for the storage and delivery of customer media (video or audio files) on a server location in Germany (EU) and according to its own internal TOM (technical and organisational measures) complies with the provisions of the General Data Protection Regulation (GDPR).

Responsible for the data protection laws is the management.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art SSL encryption technologies.

The encrypted connection can be recognized by the fact that the address line begins with "https: //" (instead of http: //) and a lock symbol is displayed.

Collection of personal data
(contact form / e-mail)

You can use our website without disclosing your personal data. No personal data is collected through our website without your consent.

If you contact us via contact form or e-mail, the information you provide will strictly be used for specific purpose of processing your request and for possible follow-up questions.

Collection and storage of personal data (registration / online order)

The privacy of your data is very important to us In the following we will inform you about the type, scope and purpose of the collection and use of your personal data.

If you are registered with us, you will receive access data to the customer area (account) and can access content and services that we only offer to registered customers.

When registering for the use of our chargeable services, i.e. during the online ordering process, the following personal data is collected and stored:

• Title (Mr./Mrs.)
• First and last name
• Date of birth
• Address and country
• E-mail address
• Hostname/IP address (incl. GeoIP determination)

The collection of this data is used exclusively for customer administration, i.e. to determine the age (for minors), for communication with you, for the correct issuing of invoices (identification of the value added tax valid for your country of origin) and for the prescribed documentation of the order process.

You can check for yourself at any time in the customer area what data we have stored about you for the purpose of business transactions and account management. You can correct and supplement some of your data yourself at any time (e.g. telephone numbers, other e-mail addresses) or have it corrected by us.

Rights to information, correction, blocking/deletion of your data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as this is necessary for business transactions or as prescribed by law.

After the respective purpose has ceased and the legal storage obligations have expired, this data is routinely blocked or deleted.

You have the right to free information about your personal stored data and the purpose of storage as well as the right to correction and blocking/deletion of the data at any time.

If you have further questions, please contact us.  Contactformulier  |  Colofon

Data collection when visiting our website

When visiting a user of our internet services, data is only written in a log file (error log) if it relates to a failed access (for example, invalid page view, missing file, etc.).

If such a case of error / failed access occurs, and only then, the following data is logged:

• Date and time of access
• Hostname/IP of the requesting computer / server
• Error message (for example: file does not exist)
• Page / file accessed
• Referrer URL (if transmitted)

The information from this error log file is used for administrative purposes only (for example, error eliminations, temp. firewall rules) and is automatically deleted after 14 days at the latest.

The data from the error log cannot be assigned to specific persons. Any other use of the data collected when visiting our websites or the disclosure of these data to third parties will not take place.

Use of cookies

In order to extend the scope of our website's operation and make it more comfortable for you to navigate, we use cookies.

Cookies are small text files that are stored by the browser on your computer. They do not damage your computer, nor do they contain viruses. You can prevent cookies from being stored on your computer by selecting the appropriate settings in your browser; however, the functionality of our services could be restricted as a result.

To log in to the customer area (login page), we use a so-called "session cookie", which has the default name "PHPSID" and is only valid for the duration of the session (length of your visit) and is then deleted.

In another cookie called "cookieconsent_dismissed", the user's confirmation (OK-mouse-click) is saved for a period of one year that he/ she has received notification on his/ her first visit and accepts that this website uses cookies.

Other cookies (_ga, _gat, _gtag, _gid, ga-disable) that come from Google services are referred to separately in the following sections.

Google Analytics web analytics

This website uses Google Analytics, a web analysis service of Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; "Google"). The use includes the "Universal Analytics" operating mode. This facilitates the assignment of data, sessions and interactions across several devices to a pseudonymous user ID and thus the analysis of a user's activities across devices.

Google Analytics uses "cookies", which are text files placed on your computer, to allow the website operator to analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and Internet use. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is § 15 para. 3 TMG and Art. 6 para. 1 lit. f GDPR. The data sent by us and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/gb.html or https://policies.google.com/?hl=en.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the Browser Add-on.

Opt-out cookies prevent the future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across several devices, you must opt-out on all systems used. If you click here, the opt-out cookie will be set: Disable Google Analytics.

Use of Google webfonts

In order to display our contents correctly and in a graphically appealing manner across all browsers, we use font libraries from Google Webfonts on this site. Google Web Fonts are loaded into your browser's cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font.

Calling these external libraries automatically triggers a connection to the operator. The data protection guidelines of Google, the library operator, can be found here: https://policies.google.com/privacy?hl=en.

Google AdWords & conversion tracking

To measure the success of our Google AdWords campaigns, we use the conversion tracking process by Google. If you access our website via a Google advert, a cookie is placed by Google which logs the process for statistical purposes.

This website also uses Google Remarketing, a service for displaying ads on the internet. For this purpose, information about your surfing behaviour during your visit to our website is collected in anonymous form and by using 'cookie' text files stored on your computer. Based on the information stored in the cookie, third-party providers, including Google, place ads on sites on the internet. You can disable this use of cookies by Google by clicking on the following link on advertising: Google advertising link.

More information on this technology of Google can be found in https://policies.google.com/technologies?hl=en.

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this - for example via browser settings that generally deactivate the automatic setting of cookies or set your browser so that cookies by the "googleleadservices.com" domain are blocked.

Please note that you should not delete the Opt-Out cookies (ga-disable-UA) as long as you do not wish measurement data to be recorded via Google Analytics. If you have deleted all your cookies in your browser, you must set the respective opt-out cookie again.

Changes to the data protection policy

We reserve the right to adapt this privacy policy on occasion, so that it always meets the current legal requirements or to include changes to our services in the privacy policy, such as the introduction of new services. Any subsequent visits will then be subject to the terms of the new privacy policy.